Help & Support



Tadiran Questions

What are a list of my Emerald ICE Feature(PGM) Codes?

Emerald ICE Feature(PGM) Codes (pdf)

How Do I change the time on my on the Sprint/Tadiran/ECI/Flexicom Coral System?

Date/Time Change Sprint/Tadiran/ECI/Flexicom Coral System
(NOTE: Codes given are for version 9 and above, some codes may be different. For example #139 may be 139 or #39)

From the designated attendant console (usually x100, but not always), enter the following code sequence:
"#188" + Time (i.e. "1032" for 10:32 or "0134" for 1:34) + "2" for AM or "7" for PM + "#11"

How do I change the time on my Emerald ICE System?

Date/Time Change Emerald ICE System
1) Press PGM # 0.
2) Enter Tenant number 1.
3) Press SAVE.
4) Enter password 9 9 9 9.
5) Press SHOW.

Press the NEXT button until SYSTEM TIME appears.
Press the SHOW button.  The Year will appear.
Enter the 2 digit year number (ie: 2002 = 02)
Press the NEXT button.  The Month will appear.
Enter the first three letters of the month.
Press the NEXT button.  The Day will appear.
Enter the number corresponding with the day of the week that you would like to assign.  For example, Sunday may be "01" or you may choose to select Monday as "01".
Press the NEXT button.  Enter the first three letters of the day of the week that corresponds with the number that you entered in step 5.
Press the NEXT button.  Enter the hour of the day in 24-hour format.
Press the NEXT button.  Enter the minute.
Press the NEXT button.  CFW AUX1 Lamp displays.
Press the SHOW button. 
Press NEXT until you get to DAYLITE SAV_T displays.  Press SHOW to toggle between Y or N.

When finished making changes, exit Administration by pressing the SPKR button twice.  Or return to the previous Administrative level by pressing the Hold button.

How Do I change the Time on my Emerald ICE Flash Voicemail?
Date/Time Change on Emerald Voicemail System
1.    Press the "Voicemail" access key.
2.    Dial *##00
3.    Enter the password.
4.    Select option 4 for date and time.
5.    Select option 2 to change the date and time.
6.    Enter the time in 4 digit military time, e.g., for 9:30am enter 0930 for 3:25pm enter 1525.
7.    Enter the date in MMDDYY format, e.g., for March 16, 2005 enter 031605 
How do I transfer a caller to voicemail?
Voicemail Transfer
Press the Voicemail button dial the extension of the voicemail you want to transfer the call, Hang Up.

Avaya Questions

What are the feature codes for the Partner ACS?

Feature Codes for the Partner ACS (pdf)

How do I change the time on my Avaya Partner system?

System Time (#103)

Use this feature to set the time that appears on system display telephones.
•  Enter the time in 24-hour notation. In this scheme, the hours of the day are 0000 (12 midnight) to 2359 (11:59 p.m.). Since each time must have four digits, use leading zeros when necessary.
•  The time appears on system display phones as a.m. or p.m. (not in 24-hour notation).

To change the System Time:
•  Press feature +(00)+(left intercom)+(left intercom)+#103 at extension 10 or 11.
•  Enter a new time in 24-hour notation. For example, to set the time to 2:15 p.m., press 1415.
__A display similar to the following appears:
__System Time
__Data 1415
__This time appears on system display phones as 2:15 p.
•  Select another procedure, or exit programming mode

How do I change the date on my Avaya Partner system?

System Date (#101)
Use this feature to set the month, day, and year. The system displays only the month and day on display telephones when the telephone is idle; the month, day, and year print on SMDR callreports.
The System Date date-stamps the backup files when you use Backup Programming.


To change the System Date:
•  Press feature +(00)+(left intercom)+(left intercom)+#101 at extension 10 or 11.
•  Enter today's date in the form "mmddyy" (month, day, and year), including leading zeros for single-digit months __or days. For example, to enter April 26, 2008, press 042608. A display similar to the following appears:
__System Date
__Data 042601
•  Select another procedure, or exit programming mode.

How do I transfer someone to voicemail?

Voicemail Transfer
Press either the Voice Mail Transfer Button or Feature 14, Dial Extension, Hang Up

Nortel Questions

What are the Nortel feature codes? (pdf)

Nortel feature codes (pdf)

How do I change the Time and Date on my Nortel System?
Date/Time Change
1. Press the Feature key.
2. Type in 266344 . (this spells out CONFIG)
3. Type in 22742 . (this spells out BASIC)
4. The screen will read Terminals and Sets and 4 arrows will light up near the keys on the bottom right part of the phone.
5. Press the bottom right key until the display reads Time and Date .
6. Press the top right key.
7. Using the softkeys (the 3 keys directly under the display) change the date.
8. Press the bottom right arrow key.
9. Using the softkeys again, change the time and hit the RLS key.